Features, settings & updates

[Mimi17]

I do not have Home Screen or app order in my settings, any suggestion? Tku

[RokuRiamie-D · Accepted solution]

Hi @Mimi17,

Welcome to the Roku Community!

We noticed in your post that you are not getting an app order on your Roku home screen. We would like to take a closer look at this issue.

Could you please provide us with the following details below to investigate the issue further?

• Photo of your TV screen showing the issue. How do I insert an image in a post
• Model and software version of your Roku device/TV (This can be located by going through Settings > System > About)
• When this issue started to happened

In the meantime, we suggest you try the following:

Restart your Roku device/TV:

1. Press Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

We look forward to your response.

Regards,
Riamie