Features, settings & updates

[RokuEuniceL]

Hi @Skyanna,

Thanks for keeping us posted here in the Roku Community!
We apologize for any inconvenience that this may have caused you. We understand you are having problems with the Time option that is not available on your Roku device. We would be happy to look further into this issue, but we need more details. Please provide us with the following information so we can forward your concern and information to the appropriate Roku team:

1. Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
2. Tracker ID when this issue occurs (when you see this issue, press the Home button five times, followed by the Back button five times, and provide us with this ID).

Once we have this information, we will be able to investigate further.
Best regards,
Eunice

[owleyes69]

Did you ever get this figured out? My TV does the same thing. I have all the other settings but time does not show up. It may just be because I have an older version I've had this TV for probably 6 years.

[Tvnoworkdammit]

Mine also does this. Software is 13.0.0

[Nakurra91]

I just Bought a Roku select tv it doesn't have sleep time too. What can you advise me

 Thanks