Features, settings & updates

[49866NATIVE]

From any starting point, I end up at SIGN UP FOR NFL ACCOUNT.

SET UP PASSWORD, ENTER BDAY, HIT CREATE ACCOUNT & ALL I GET IS TRY AGAIN.

This is a scam.  In all we watched maybe 3 hours last week when I first subscribed but nothing since.  I'm at a loss of what to do outside of asking for a refund.

Thank you.  

[RokuCarly · Accepted solution]

We're grateful to have you here in the Roku Community, @49866NATIVE.

Thank you for raising your concern and for bringing this to our attention. We'd be happy to assist you with this.

If you are having problems with subscribing to the NFL app through/under Roku, we highly recommend creating an account directly through the app on their website. After doing so, return to the app on your Roku streaming player and then log in to your account. 

For further assistance and clarification, reaching out to the channel provider would be the most ideal option, as they are the ones who created, provided, maintained, and updated their app on the Roku streaming platform independently. 

We hope this clears everything out and we also hope this helps!

Best regards,
Carly