Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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16
Level 8

Re: My feed issues

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I can unfollow thru searching but can no longer add to My Feed.  Please fix!

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16
Level 8

Re: My feed issues

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I can no longer Add to My Feed...even after reducing the number of followings to 15 or less.  Do I need to unfollow everything before I can add??  Please advise!

RokuDanny-R
Roku Employee
Roku Employee

Re: My feed issues

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@16

Thanks for the posts.

Have you tried restarting your Roku device and seeing if that resolves the issue you are experiencing?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Mriguy
Level 9

My Feed not updating my titles

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I have 2 Roku devices. I am following many different titles, but I noticed, in one of my saved searches, that a movie title that I am following just became availabl for free on the free channel Tubi, within the last couple of days, but this new option has never been shown on My Feed. Therefore, the My Feed option is not working properly. 

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Kprime
Level 7

Re: My feed will not add new movies. I have to use search to remove some TV shows.

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I did a complete factory reset and restart, yet I still have the same problems.  I cannot add movies and I have to use "search" to remove TV series.  Additionally, the reset did not clear the old 'My Feed' lists.  After the reset, the same series and movies were still there.

Model 3821X Streaming Stick 4K+ with Voice Pro Remote.  Software ver. 11.0.0 build 4193-CU.

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RokuKarla
Roku Employee
Roku Employee

Re: My feed will not add new movies. I have to use search to remove some TV shows.

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@Kprime

Thanks for reaching out to the Roku community!

Can you please cite specific content title examples that you have tried to follow and unfollow using the Roku "My Feed" feature that is experiencing an issue so we can help this further? 

We would also recommend taking a look at our Support page for more information on How to follow your favorite shows using My Feed 

Hope this helps! Let us know if you have any other concerns.


Regards,
Karla

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