Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1157
Newbie

All 4 not working on Roku

All 4 not working on Roku despite remove, restart and adding back app

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator

Re: All 4 not working on Roku

Hello @1157

Thanks for reaching out here in the Community!

We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:

1. Does the issue only occur on a specific channel or all channels on your Roku device?
2. Are you receiving error messages or codes when accessing the channel?
3. What troubleshooting steps have you taken so far to try to resolve the issue? Have you removed the channel, restart the device the add the channel back?
4. What are you seeing on screen? Can you provide a photo of the issue you are experiencing?

We recommend starting here to troubleshoot any channel playback issues: How to resolve a channel playback issue 

Please keep us posted and we'll continue assisting you from there.


Regards,
Karla

0 Kudos