Features, settings & updates

[sithel]

My Feed says that The Lost Boys is "Now available for free" but all the options are Rent.  A quick search on Reelgood.com shows that the movie is not available for free online or on a streaming service.  What am I missing?

3941X at 10.0.1 build 4180-CR.

[Muffin55]

Did you receive a response about this issue? Happening to me as well. Thanks 

[sithel]

Sadly, no response.

[Username4]

Have the same problem. Here are the current titles in my feed that are listed as free but are actually rentals when clicked on:

CHARLIE BARTLETT

THE OUTSIDERS

ARTHUR

THE MAN WITHOUT A FACE (VUDU indicates free but only offers rental)

ONE NIGHT STAND (VUDU indicates free but only offers rental)

[RokuDanny-R]

@Username4

Thanks for the post.

How are you finding this content? Are you using Roku Search on the Home screen or accessing a specific channel to find this content? Can you provide a screenshot example of this issue?

With more detailed information, we will be able to investigate further.

Thanks,
Danny

[sithel]

These are movies I've added to My Feed.  So if I click on My Feed, it might say some movie is available for free.  Then when I use the right arrow to see where the movie is available, all the options are pay.  Unfortunately, at this current moment, I don't have any examples of the behavior in My Feed.

[KemistBH]

@RokuDanny-R 

Roku Ultra 2018

Model: 4660X - Roku Ultra

10.5.0 build 4208-46

How are you finding this content? Are you using Roku Search on the Home screen or accessing a specific channel to find this content? - I used the voice search from the remote on the home screen.

Can you provide a screenshot example of this issue?