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Re: The home screen tiles are blank at the homepage and I have to restart the Roku anytime I want to

 
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Budda6281
Newbie

Re: Missing tiles / icons on Home Screen

Just got anew Roku tv myself, having the same issue

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Budda6281
Newbie

Re: Missing tiles / icons on Home Screen

I just tried it and it worked! Have all icons now

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sndunn
Newbie

missing channel icons on streaming stick 4K

Installed new streaming stick. Most of the channel app icons are missing. You're able to scroll over to a blank box and see the channel name.  How can I get the channel icon to appear.  Netflix, and a few others appear.  Thank you

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Emissary35
Roku Guru

Re: missing channel icons on streaming stick 4K

You can thank the genius programmers at Roku for this with their recent OS 13 update along with the new ad in the lower left corner of the Home Screen. Unlike the channel tiles that ad always displays perfectly so you can see it.

sndunn
Newbie

Re: missing channel icons on streaming stick 4K

what is the fix for the problem?

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Jdhjab
Channel Surfer

Re: Missing tiles / icons on Home Screen

This continues to be a problem.  Roku support says engineering is working on it.  It’s going on two weeks with no resolution.

 I have done all the various troubleshooting and sent screenshots and submitted the tracking information.  I considered returning the Roku Express as “defective “ but Support suggested there was no point because this issue is affecting all new devices.  

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