Features, settings & updates

[jjFlorida]

4 WEEKS ago you said this would be fixed!!! We will NEVER buy another roku again and we tell our friends about how **bleep** this tv is! Lesson learned!

[6E616D65]

@RokuTakashi You're actually advertising channel numbers right now. There's a Roku commercial for "FailArmy on Roku channel number" something. I picked up a remote and spoke the channel number from the Home screen and it went there. I don't remember the channel number because you still don't show them in the guide, or managing the guide, or anywhere.

I say "Channel 161" at the home screen and it takes me to Accuweather on the Roku Channel. But if I do the same thing while I'm somewhere in the Roku channel, it says "That channel is not available". 

Don't advertise channel numbers when they don't work.

[MaryJ1]

What happened to the channel numbers 

[nhmac]

Apparently Roku decided to improve their service by removing the channel numbers.

I know. It makes no sense.

[TheHLT]

This. Does. Not. Work.

[Chan1990]

Totally agree this absurd of Roku to take out channel numbers on streaming. No one wants to browse through over a hundred channels to find channel name and 1 channel.Does not allow you to go back to previous program.POORLY DONE by Roku

[TheHLT]

It’s not so much that the channel numbers are missing from the guide or that there’s no way to go back to previous channel but on my device when I go into the Favorites/Edit Favorites List - there’s NOTHING there. 
The menu (as it were) does not even display.

Now I don’t know who at Roku thought this was a good idea nor does it seem Roku has a sense of urgency to rectify this colossal blunder. But one would think & consider that it’s enough of a problem to hurriedly find a fix.

#SMH (shaking my head) at how this could’ve happened and why Roku is so cavalier about the issue.

[Billy007]

Even Roku advertises upcoming shows always including the channel number and showing what number to go to.  How can I go back to an older update and have channel numbers displayed again?  It's taking Roku way too long to get the bugs out.  They need a link we can click on to reverse this buggy update.

[Billy007]

If the issue has been escalated to the back-end engineering team, who there can we contact for a status?  Who is managing this ongoing issue?  Fix this NOW or revert back to older software version.

[btonsick]

People have been complaining for weeks about this issue without feedback from Roku.  I don't believe there are ANY plans in the works to fix this problem.  "Maybe our customers will get used to it and stop writing.  Its a shame we created those old commercials with channel numbers prior to the new format!"  LOL