Features, settings & updates

[BannQuist]

I am unable to airplay from my iPhone or mac to my roku express 4k device. Once i enter the airplay pin it tells me it's incorrect. I need help resolving this. 

[RokuJohnB · Accepted solution]

Hi @BannQuist,

Greetings from the Roku Community!

We understand you're having trouble with Airplay on your iPhone since it was unable to be cast with your Roku Express 4K. We're happy to help. Please check out this support article here on how to use AirPlay and HomeKit with your Roku streaming device.

Please try doing this and see if it helps with what you're experiencing.

Kind regards,

John

[ncmedia]

I have the same problem. Whenever I try to connect to airplay from Macbook (tried 2 different ones) or my Iphone (15 with latest iOS) it presents me with the code but the code never works. I also tried using the password option and it does not work.

I have read the article posted to confirm my devices (macbooks and iphones I'm using) are at the right levels and they are.

I have tried to use multiple networks with my devices.

I have checked for system updates.

This was working seamlessly with my old roku. When I bought the Roku Express 4k and put it on the same tv and same network as my previous Roku, the airplay stopped working. 

I need this Roku to work with Airplay as I use it for educational purposes.

Please post a way to debug this and figure out what is going on.

[ncmedia]

One more small correction, this is the Roku Express 4k+ (3951)