Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ryblade
Newbie

I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

I installed the SpongeBob wallpaper. Today the TV automatically changed to the default wallpaper and I can't find my old wallpaper. I want a refund. 

Labels (1)
7 REPLIES 7
ellahellabella
Reel Rookie

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

The same thing happened to me only minutes ago and I am utterly disappointed.

atc98092
Community Streaming Expert

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

That particular wallpaper was a promotional item, and I imagine it was never meant to be something available on a permanent basis. Roku sends out many seasonal and promotional wallpapers, and they always go away eventually. I'm a bit surprised they went away so quickly. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
ellahellabella
Reel Rookie

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

Yes! I can understand that but it actually allowed me to download it to my tv. I was able to see it in my list of downloaded wallpapers, that’s why I was shocked to see it disappear I guess. I wish there was a way to download cooler wallpapers than the ones available. Oh well.

Thanks for your feedback.

andyross
Roku Guru

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

What an odd reversal. People are usually angry about sponsored wallpapers being forced on them!! 😁

Tibbz
Newbie

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

I was also able to download it. I was super happy about it. Then, well I just turned on my tv and it’s gone. Can’t find it anywhere in my wallpapers. Very disappointed. 

0 Kudos
ellahellabella
Reel Rookie

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

Bummer right? 💔

I was happy with this specific wallpaper. I thought I had beat Roku at its own game but was sadly let down. So disappointed. 

seaslugger
Newbie

Re: I set my wallpaper to the SpongeBob wallpaper now it automatically changed it

im so upset, that was one of the first Roku themes i really liked

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.