Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
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Ottomatic
Level 7

How to save preferred (default) Guest Mode settings

This is exactly what I want to be able to do at a rental property I have.  I want to be able to set up a customized guest mode with apps for local news and weather channels, as well as a basic live streaming TV app (e.g. Sling).  That way at least my renters have a baseline set of apps and channels. 

I hope Roku will consider adding this functionality to its guest mode feature (which is very useful, but could be better!).

4 REPLIES 4
JackVette
Level 9

Re: How to save preferred (default) Guest Mode settings

I have a beach house that we rent.  It has many TV's and they all are Roku TV's.

I thought the Guest Mode would be great.  I put in a nice message when the guest turns on the TV and supply premium channels for them via the Spectrum app.

I was disappointed to find out Spectrum is NOT preloaded and there is no way for me to have it already loaded for the guests.

I left a note with instructions for guests to load up Spectrum.  

As I predicted, guests didn't really understand this step and I got a service call to the rental company on why there was no premium TV as promised.

I had an upset guest as well as a nice charge from the rental company to help them install.

I have taken Guest mode off all the TVs now.  

This was a very good idea with horrible execution.

Ottomatic
Level 7

Re: How to save preferred (default) Guest Mode settings

I still provide cable in addition to Roku with guest mode.  But I have to get rid of the cable because the cost is ridiculous.  A customizable guest mode would be perfect.  I can't believe your rental company charged you to install an app. (Well... I guess I can...)

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JackVette
Level 9

Re: How to save preferred (default) Guest Mode settings

I should have been more clear.  I no longer have cable boxes.  The cost to rend them was ridiculous....

Now I only have streaming apps.

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johnbmoeller
Level 7

Re: How to save preferred (default) Guest Mode settings

I am in the exact same situation with our Air BNB I really wish they would allow us to pick what apps are preloaded on guest mode. Spectrum does not need to be signed into and would give our guests access to cable without them having to reinstall the app every single time a guest shows up. For now I think we will just have to add how to download the spectrum app into the air bnb instructions but a lot of our older guests really struggle with stuff like that and just want the TV to work. 

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