Hi - I rebooted by unplugging both cords going into the Roku device and waiting a minute. I also did system restart through settings/system/system restart. I went back into HomeKit and still receive the same error: no usable data found.
I just checked the Roku software and I have version 11.5.0 and build 4315.
I have 300mbps internet through AT&T. The tv model I have is LG 42LD400-UA.
I also have consistent issues watching appletv shows directly from the Roku app on the TV with the error “video not available. There’s a problem loading this video. If this continues, check your internet connection.” I have contacted Apple about this but to no avail. I receive that error more times than not both with my old internet provider and now with AT&T. I was told that I wouldn’t need speeds more than 300mbps. That’s the speed I have now. I only have one TV. I don’t have issues watching any others apps via Roku. It’s a total flip of the coin if I’ll be able to watch a show or not. For example, for Shrinking I kept receiving that error tonight and then I tried one final time and the episode started playing. It’s a total **bleep** shoot if shows will play or not
I thought I’d figured out a work around, of wondering if shows will play, by using the Appletv app mirroring from my Mac to project it from my Mac into the TV. The first several times it worked, where I’d start playing a show on my laptop and select Roku tv to project the show. But then I started receiving an error on my laptop too.
Then I came across the HomeKit option while searching for these issues and thought that, by setting up the Home kit, then the airplay would work more consistently, but here we are where I can’t get AirPlay set up.