I have a Roku 5115x that is updated to the most recent software version and my iPhone is not picking it up for screen mirroring. I’m afraid perhaps my tv is just too old, but on the off chance it’s not what am I doing wrong that it won’t mirror?
I have it set to prompt, the phone and tv are both in the same network, I have restarted both devices, what else can I do?
Hi @Amber92411,
We appreciate for keeping us posted in the Roku Community!
Thanks for providing us with your device information and for taking some troubleshooting steps in trying to resolve the issue. We have passed along your concerns to the appropriate Roku team to investigate further.
Please note that to ensure that Airplay is successfully connected to your Roku device, make sure your Roku device has the Airplay option enabled. To check that, go to Settings > Apple Airplay & HomeKit AirPlay. Enable AirPlay if it is turned off. Now, try to connect Airplay to your Roku device.
For more detailed information on how to use AirPlay and HomeKit with your Roku device.
Let us know what you find out.
All the best,
Chel
Hi @Amber92411,
Thanks for taking your first post in the Roku Community!
We appreciate you letting us know about the issues you've been having with the screen mirroring feature on your Roku TV, and we'd be more than happy to coordinate this with the appropriate Roku team for further investigation and correction.
With this being said, kindly provide us with the following details below:
We'll be looking forward to your response, as we are more than eager to help you resolve this.
All the best,
Chel
It is a Roku tv model: 55fs3700
hardware I’d: 5115x
s/n: 2N00GX622783
sogrware version: 12.5.5 build 4174-08
devuce I’d: 4R651G622783
tracker Id: 83-139-180
iphone: 11
ios version: 17.3.1
Thank you!
Whoops. Forgot to reply with what u have tried. I have restarted both devices, I’ve checked network connections, I set screen mirroring to never allow and then back to prompt.
Hi @Amber92411,
We appreciate for keeping us posted in the Roku Community!
Thanks for providing us with your device information and for taking some troubleshooting steps in trying to resolve the issue. We have passed along your concerns to the appropriate Roku team to investigate further.
Please note that to ensure that Airplay is successfully connected to your Roku device, make sure your Roku device has the Airplay option enabled. To check that, go to Settings > Apple Airplay & HomeKit AirPlay. Enable AirPlay if it is turned off. Now, try to connect Airplay to your Roku device.
For more detailed information on how to use AirPlay and HomeKit with your Roku device.
Let us know what you find out.
All the best,
Chel
I’m having the same problem.
im trying to watch NASCAR through airplay from my phone, but for some reason, whenever I connect that channel (or other channels) it won’t show the race.
The TV I’m airplaying it to is relatively new (bought in march 2020) so I assumed it should work, but ever since June I’ve had the same problem: it doesn’t connect.
I don’t have peacock either, so that makes this even worse.
Hi @aznascarfan24,
Welcome to the Community!
We understand that you are having difficulty air-playing your phone on your Roku TV. We'd be more than happy to find you the best course of action regarding your issue.
Before we continue, could you please provide the following details:
In the meantime, we suggest you to try restarting your Roku TV:
Please keep us posted.
Regards,
Riamie
I was able to use apple AirPlay now will not work. I have tried all solutions I have the Roku express+ model 3931rw
and issues id e2-392-429
any help would be awesome
I tried to do this, and when I click on the Apple airplay and HomeKit in the settings, it shows AirPlay on the screen and then goes right back to the settings screen, and then about a minute later it repeats that process, and it keeps doing this in a loop and doesn’t go anywhere. If I click on it again, it does the same thing. It doesn’t take me to any further options.
when i click the setting "airplay and homekit" on my roku stick, it doesn't give me an option to turn it on or off. there is a square and it says "stream from your apple devices and control content with apple airplay and homekit. youll be redirected to apple airplay and homekit settings for set up" and im not sure what that means. and when i click on it, the airplay screen shows up for a second then disappears. i have unplugged things, updated things, looked at my phone setting and tv settings, i have downloaded homekit on my phone even though i have no use for it. and nothing has worked.