Features, settings & updates

[pmtg]

Problems:

1/ we agree with other people commenting on this change to the live tv screen

2/ when we try to give a thumbs up kudos to the aforementioned comments to which we agree, we get a failed ''post'' attempt with a red bar saying authentication failed. (we are logged in.)

3/ when we try to leave a comment, a.k.a a ''post'', the page removes us from the forum and takes us to our dashboard instead!

Why, why, and why?!

[pmtg]

it seems despite showing we were logged in. we were not logged in enough - or something confusing like this.

so why not have an error that says SO?! why vague language in a red bar? why send the page to another page without an explanation?

also. stop forcing changes in the terms of the sale onto people after we got your product!

give people a choice to accept or to reject changes!

[pmtg]

and what is this ''newbie'' label under the user name? what nonsense is this, this labeling?

we reject your prejudicial labels an false labels.

we are not ''newbies'' to roku and you know it!

[pmtg]

oh so now all of a sudden it changes to ''reel rookie''? more labels? 

stop de-humanizing people. we are people and we are CUSTOMERS. 

Where is the appreciation, care, kindness, compassion and empathy?

[pmtg]

and Roku....don't think we do not know what you are doing.

It is clear Roku is creating a pretense that these new tiles at the top are for convenience.

But we see through this - roku is putting many tiles of stations we do not care about and do not want to see, let alone have to click out of just to get to our real favorites, along the top after one or two favorites.

We already had a category for favorites the Tv landed on immediately or we could find easily.

Roku, you've already violated our privacy in the past - stop violating our enjoyment of the product we paid money for.

[Benstro]

I completely agree its absurd to add extra steps just to view the guide. Give me the option to get rid of these big boxes at the top or put it back the way it was! Overengineering!  

[RokuTakashi]

Hi, @Benstro 

Thanks for posting, and welcome to the Roku Community.

We appreciate your feedback regarding the Roku Channel Guide. Our team has taken note of this, and it will be further reviewed. This will provide Roku with an opportunity to create a better streaming experience.

Your input is valuable to us, and thank you for your understanding.

If you have further concerns or inquiries, feel free to let us know or create a new topic in a thread here in the Roku Community. We're here to assist.

Thanks,
Kash

[Jesse33]

Well that's a big pile of **bleep**. You don't actually care about user feedback or making a product that's user friendly. What consumer actually asked for this change?? Why, on earth, would any user say this is a good idea? It's all about trying to push content on roku's end. If Roku really cared about its users, it would have listened and fixed the completely unusable favorite channels guide. Why have it as an option if it's going to default to All channels EVERY time. Making it a completely useless feature. You can also give the option of getting rid of all the catergories on the channel guide. The people that design and decide these are good features do not actually use a Roku tv, because if they did, they would know they suck and never have done it to begin with. 
To even imply that feedback will be considered or used to change anything is a joke. It's not, and you don't. The only way to solve any of the issues is to get a new, non Roku tv. I completely regret my decision to buy one and now I'm stuck dealing with your **bleep** software and "improvements". 

[Jesse33]

C r a p is not a bleep word... for Pete's sake🤦‍♀️

[JEBeck]

Kash @RokuTakashi 

Any updates on this?