Features, settings & updates

[Barnabas]

All of a sudden, when I go to the live TV guide, the top half of the screen is large icons of my favorites. This forces me to make extra clicks to get where I want. Can this new “feature” be disabled?

[RokuEmmanuel-D]

Hi, @Barnabas.

We're glad to have you joined us here in the Roku Community!

That's an important question! Currently, this feature doesn't have an option to disable it on your Roku. Since you're our valued customer and we value your opinion, we'll take this as feedback and are happy to pass it along to the appropriate team. 

Please let us if you need further clarification or need more help. 

Cheers,
Emman

[YoMamma]

I am with you, Barnabas, I hate it!!  I am soooo tired of Roku changing my settings!!!!!!!!!!

[Barnabas · Accepted solution]

Since when is adding more clicks to do the same task an improvement?

[Barnabas]

And Roku gets to decide which answer is the solution to my question??? And of course they decide to make their confusing non-answer the official solution. I just found a way to choose their Solution to be NOT a solution. Can Roku make this any more frustrating?

[pmtg]

Problems:

1/ we agree with other people commenting on this change to the live tv screen

2/ when we try to give a thumbs up kudos to the aforementioned comments to which we agree, we get a failed ''post'' attempt with a red bar saying authentication failed. (we are logged in.)

3/ when we try to leave a comment, a.k.a a ''post'', the page removes us from the forum and takes us to our dashboard instead!

Why, why, and why?!

[pmtg]

it seems despite showing we were logged in. we were not logged in enough - or something confusing like this.

so why not have an error that says SO?! why vague language in a red bar? why send the page to another page without an explanation?

also. stop forcing changes in the terms of the sale onto people after we got your product!

give people a choice to accept or to reject changes!

[pmtg]

and what is this ''newbie'' label under the user name? what nonsense is this, this labeling?

we reject your prejudicial labels an false labels.

we are not ''newbies'' to roku and you know it!

[pmtg]

oh so now all of a sudden it changes to ''reel rookie''? more labels? 

stop de-humanizing people. we are people and we are CUSTOMERS. 

Where is the appreciation, care, kindness, compassion and empathy?

[pmtg]

and Roku....don't think we do not know what you are doing.

It is clear Roku is creating a pretense that these new tiles at the top are for convenience.

But we see through this - roku is putting many tiles of stations we do not care about and do not want to see, let alone have to click out of just to get to our real favorites, along the top after one or two favorites.

We already had a category for favorites the Tv landed on immediately or we could find easily.

Roku, you've already violated our privacy in the past - stop violating our enjoyment of the product we paid money for.