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Tad43
Reel Rookie

Favorites above TV Guide - new feature

I don't think we want to turn off the streaming channels, just the new menu above the guide.

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41 REPLIES 41
Barnabas
Channel Surfer

Favorites above TV Guide - new feature

All of a sudden, when I go to the live TV guide, the top half of the screen is large icons of my favorites. This forces me to make extra clicks to get where I want. Can this new “feature” be disabled?

RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Favorites above TV Guide - new feature

Hi, @Barnabas.

We're glad to have you joined us here in the Roku Community!

That's an important question! Currently, this feature doesn't have an option to disable it on your Roku. Since you're our valued customer and we value your opinion, we'll take this as feedback and are happy to pass it along to the appropriate team. 

Please let us if you need further clarification or need more help. 

Cheers,
Emman

Emmanuel-D.
Roku Community Moderator
YoMamma
Reel Rookie

Re: Favorites above TV Guide - new feature

I am with you, Barnabas, I hate it!!  I am soooo tired of Roku changing my settings!!!!!!!!!!

Barnabas
Channel Surfer

Re: Favorites above TV Guide - new feature

Since when is adding more clicks to do the same task an improvement?

Barnabas
Channel Surfer

Re: Favorites above TV Guide - new feature

And Roku gets to decide which answer is the solution to my question??? And of course they decide to make their confusing non-answer the official solution. I just found a way to choose their Solution to be NOT a solution. Can Roku make this any more frustrating?

Jesse33
Channel Surfer

On Now above channel guide

I went to use my live tv channel guide and found a new irritating little treasure. 
instead of actually Going to the channel guide, it pops up to a row of squares/tiles above with "On Now" tv show suggestions. The channel I'm currently watching is first and highlighted. In order to then Use my channel guide I now have to arrow back down. This just appeared. My software was last updated 2 months ago. This started a few days ago. I can't find a setting to turn it off. It's stupid to add extra steps. How do I get rid of this???? 

JEBeck
Reel Rookie

Re: On Now above channel guide

Same here, and now I have to click Back twice to exit the channel guide too. Annoying, and I can't find it in settings either.

RokuTakashi
Community Moderator
Community Moderator

Re: On Now above channel guide

Hi, @JEBeck @Jesse33 

Thanks for posting here in the Roku Community.

We appreciate you sharing your experience with us while streaming on the Live TV Channel Guide with the "On Now" feature. Our team has acknowledged your feedback, and we'll review this further. 

Your input will guide us to provide you with a better Roku streaming experience.

Should you have further concerns or inquiries, feel free to reach out to us anytime.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
DJHawk
Binge Watcher

Re: On Now above channel guide

No offense but this new "Update" just made navigating with a remote that doesn't have numbers ever more archaic. I've tried everything to work around this and all I can say is I hate what they did to the menu guide. It just made it more work EVERY time you go to change channels. Bad idea. Please put it back the way it was. Thank you.

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