Hello! @Bfagan94,
Thank you for your post in the Roku Community!
We appreciate you contacting us regarding the disappearance of the Continue Watching, Save List, and Search History. We're happy to assist you.
Is this the first time you have experienced this issue? When did the problem start?
A system restart is the least invasive reset method. Follow the instructions below to perform a system restart from the Settings menu.
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
In either case, your Roku device will complete a system restart and hopefully return to regular operation after a moment.
If the issue persists, we would be more than happy to look further into this issue,e but we will need more detailed information. Can you please provide us with the following information:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID)
Once we have this information, we will be able to investigate further.
In the meantime, your patience and understanding is much appreciated.
Thanks,
Arjiemar
Arjiemar
Roku Community Moderator
