scooby102
Reel Rookie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Closed Captions not working on multiple apps
Hi, I have sensory processing issue and need captions to understand what’s being spoken on TV. Within the past few days I’ve noticed the captions aren’t working on most apps. I have them set to always on in settings. I’ve tried changing the settings in individual apps but no luck.
Is anyone having this issue? I basically can’t watch anything
1 REPLY 1
![Community Moderator Community Moderator](/html/@AD43EB727E6141118C965DC7B9513EEA/rank_icons/rokuemployeerankimage.png)
Community Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Re: Closed Captions not working on multiple apps
Hi, @scooby102.
Greetings from the Roku Community!
We appreciate you reaching us about having an issue with the closed captioning. We're here to provide some steps you can try.
Here are some steps you can try:
- Go to Home
- Scroll to Settings
- Select System
- Select Power
-
Select System Restart
If the issue persists, try to update your device software.
Let us know if the issue persists. We'll assist you further.
Thanks,
The Roku Community Team
Reynan L.
Roku Community Moderator
Roku Community Moderator