Arturo512
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01-20-2024
05:07 PM
I can’t see all the letters & numbers on the search box when searching for a movie. I have the same problem with closed caption, can’t see the words at the bottom of the screen. Any help would be appreciated.
Thank You
Art
1 Solution
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RokuJanadeeK
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01-21-2024
12:40 PM
Hi @Arturo512,
Thanks for bringing this to our attention.
Would you mind sending us a photo of the said issue? Also, kindly try to perform a reboot on your device by:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System Restart.
Let us know how it goes.
Regards,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator
1 REPLY 1
RokuJanadeeK
Retired Moderator
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01-21-2024
12:40 PM
Hi @Arturo512,
Thanks for bringing this to our attention.
Would you mind sending us a photo of the said issue? Also, kindly try to perform a reboot on your device by:
- Press Home on your Roku remote.
- Scroll and select Settings.
- Select System.
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System Restart.
Let us know how it goes.
Regards,
Janadee
Nadee K.
Roku Community Moderator
Roku Community Moderator