Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Papanick
Newbie

Backdrops won’t let me display an image and getting message that it violates the terms of service

Backdrops won’t let me display a picture of Jesus and Mary, it says it violates the terms of service…..

Labels (1)
0 Kudos
2 REPLIES 2
RokuJechealR
Community Moderator
Community Moderator

Re: Backdrops won’t let me display an image that I own how do I override it

Welcome to the Roku Community, @Papanick!

Thank you for reporting this issue. Our appropriate Roku team is currently investigating.

In the meantime, one workaround is to upload your photos to Google Photos and connect them to your Roku account in the Backdrops app.

Visit our support article for more information on how to use backdrops on your Roku streaming devices.

All the best,
Chel

Jecheal R.
Roku Community Moderator
0 Kudos
RokuJechealR
Community Moderator
Community Moderator

Re: Backdrops won’t let me display an image that I own how do I override it

Thanks for bringing this to our attention, @Papanick.

We'll contact you via private message here in the Community to gather more details. Please keep an eye on your inbox; we'll be in touch soon!

In the meantime, your patience and understanding are highly appreciated.

All the best,
Chel

Jecheal R.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.