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h0rsluVr
Newbie

Backdrops removes last 4 of 100 Favorites

I choose  100 (the maximum) images from fine arts and photography and the next day the last 4 have been removed from my favorites. This has been happening repeatedly no matter how many times I re-add the last 4. What’s going on?

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2 REPLIES 2
RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Backdrops removes last 4 of 100 Favorites

Hey, @h0rsluVr. Thanks for reaching out!

We’re here to help out with any issues you have about backdrops. 

Tell us...

  • When did you first notice this issue?
  • What steps you have tried so far?
  • Have there been any recent updates? If so, could you share the latest software version of the Roku device? (Settings > System > About)
  • A Photo of an error message observed, if possible, can be a great help!

Please keep us in the loop!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Backdrops removes last 4 of 100 Favorites

My suspician here is that Roku misstated the maximum number of images that can be retained, and that it's actually 96, not 100.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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