h0rsluVr
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a week ago
Backdrops removes last 4 of 100 Favorites
I choose 100 (the maximum) images from fine arts and photography and the next day the last 4 have been removed from my favorites. This has been happening repeatedly no matter how many times I re-add the last 4. What’s going on?
2 REPLIES 2


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a week ago
Re: Backdrops removes last 4 of 100 Favorites
Hey, @h0rsluVr. Thanks for reaching out!
We’re here to help out with any issues you have about backdrops.
Tell us...
- When did you first notice this issue?
- What steps you have tried so far?
- Have there been any recent updates? If so, could you share the latest software version of the Roku device? (Settings > System > About)
- A Photo of an error message observed, if possible, can be a great help!
Please keep us in the loop!
Roku Community Team
Emmanuel-D.
Roku Community Moderator
Roku Community Moderator
makaiguy
Community Streaming Expert
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a week ago
Re: Backdrops removes last 4 of 100 Favorites
My suspician here is that Roku misstated the maximum number of images that can be retained, and that it's actually 96, not 100.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X