Features, settings & updates

[JBTipton]

Same problem here.

WHY IS ROKU DOING THIS?

Phoned customer service and line went dead after holding for ten minutes.

WAY TO GO ROKU!!

ANOTHER PISSED OFF CUSTOMER HERE!!!!

[SevenRedP]

I know I can do it manually. I want to know why you guys decided to just re-order my stuff, and can't tell it to revert to default. I shouldn't have to do it myself when the popup said I could just revert.

[SevenRedP]

And, for the record, I didn't realize this was going in as a reply to another post. I thought it was a new topic. Sorry for de-railing your discussion.

[cfgolf]

It is obvious that you are getting paid to put some apps toward the top of the list.

[RoGard]

well it seems like Roku did give users the option for 3 or 4 across channels, however, i'm asked every time I turn one of my three Roku tvs on if I want manual or auto. I only want Manual (I spent a lot of time putting my channels in the order I want)... but it asks everyday. and I have to go to settings and choose manual everyday. it's frustrating.  when will it stop asking?!?!

[bobsimp]

I’m seeing many people mention how their channels menu keeps changing….Is the software going to update, causing things to change? 

[musiquest]

So all this "community" thing does is let us **bleep** & they never have to fix these stupid problems???

[Kevin13]

What slimebags they've become.  This started for me today. 

I fixed it this at lunch time.

It just reverted back to 'paid placement' a few mins ago.

Is the idea to wear people down and accept you can control where your apps are?

(Roku Ultra)

[JonAshley]

As others have reported, Roku is rearranging Apps order seemingly randomly. Go to sleep with Max in top row center, wake up with it in 4th row right.

CBSNEWS crept up to 2nd row from wherever it was buried. Etc.

No solution or suggested cause found here in forums, but I’m getting tired of having to manually rearrange back to my preferred order.

No, no one else is rearranging them…

PITA

[makaiguy]

@JonAshley-

This apparently is a new feature Roku is trying out on some subset of its users.

See this post:

https://community.roku.com/t5/Features-settings-updates/App-Order-keeps-changing-even-though-it-is-s...

Edited to add:

And this post: https://community.roku.com/t5/Channels-viewing/Automatic-Tile-reordering-keeps-resetting-to-Automati...