Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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stevealexis
Level 7

Anoying Audio that reads everything that is written on screen

Out of nowhere, when I turn Roku on, this annoying woman's voice start reading everything that is written on the screen. How do you get read of it.

I did mute it in SETTINGS but voice still persists.

Steve

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7 REPLIES 7
RokuKariza-D
Roku Employee
Roku Employee

Re: Anoying Audio that reads everything that is written on screen

Hey @stevealexis

Thanks for the post.

Have you tried turning off the screen reader by pressing the Star * button on your remote four times?

For more information, you can refer to this link: How to enable the text-to-speech screen reader on your Roku® streaming device

Let us know how it goes!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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harri
Level 7

Re: Anoying Audio that reads everything that is written on screen

Yes KarizaD. I have the same problem since 01/06/2023. And 4x the * button only enables my voice commands, whereas I want to disable the voice instructions from Roku. I have no sound bar. Volume set on medium. Any suggestions please?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Anoying Audio that reads everything that is written on screen

@harri

Thanks for the post.

For clarification, pressing the * button four times does not enable voice commands, it enables/disables the text-to-speech screen reader.

For more information, visit our Support page here: How to enable the text-to-speech screen reader on your Roku® streaming device


Thanks,
Danny

Danny R.
Roku Forum Moderator
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EBlushinsky
Level 7

Lady announces "unmuted" everytime I unmute?

Everytime I unmute, she announces it. Sometimes she adds the volume level. I went to unplug Roku and she announced that, too. There is no "Accessibility" option in my Systems menu and no options to turn this off under "Captions". I also tried the four quick presses of the star button. Nothing works! I hope someone here can help me. Also still doing it after rebooting Roku. Thanks in advance!

Elaine

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harri
Level 7

Re: Anoying Audio that reads everything that is written on screen

Thanks Danny, I seem to have disabled the voice screen reader a few days ago. Since last night my France 24 Premium in French, which had been fine, doesn’t launch. Did Roku change the relationship? I checked all the settings and my subscription and told the channel. Sometimes launches sound and then crashes. And no, I don’t want the one on Haystack in English or non premium in English and Spanish. Do you think you can fix it please?

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KJSS
Level 10

Re: Lady announces "unmuted" everytime I unmute?

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RokuDanny-R
Roku Employee
Roku Employee

Re: Anoying Audio that reads everything that is written on screen

@harri

Thanks for the post.

For your channel playback issue, can you please provide more details about the issue you are experiencing? How are you accessing the content that you seeing this issue with?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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