Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Teduardo
Binge Watcher

Re: “Allow Access to External Media”

It could be a security feature to prevent a USB from infecting a Roku with a virus, if that is possible.

However, I would like a setting to disable this.

Matty3
Reel Rookie

Re: “Allow Access to External Media”

I just want to know how to get RID of this "Allow Access to external media" that keeps popping up every time when I keep installing it to my tv.

0 Kudos
atc98092
Community Streaming Expert

Re: “Allow Access to External Media”


@Matty3 wrote:

I just want to know how to get RID of this "Allow Access to external media" that keeps popping up every time when I keep installing it to my tv.


Until Roku adds a setting that makes the permission persistent, the only way to avoid the message is to leave the media plugged in. I have a USB drive plugged into my Ultra and I've never seen the message, other than when I first connected it. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
wayn0r
Binge Watcher

Re: “Allow Access to External Media”

To the contrary; leaving the device plugged in just means the prompt comes up every time I turn the TV on.

0 Kudos
atc98092
Community Streaming Expert

Re: “Allow Access to External Media”

Mine has never popped up again. Mine is powered on at all times, but turning the TV and AVR off and on has never triggered the notice. I has an OS update yesterday, and there was no message when it rebooted. I just rebooted it again just now, and there was no message after it restarted. I even went into RMP and selected the USB drive. No message. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
wayn0r
Binge Watcher

Re: “Allow Access to External Media”

Yours a stick? Mine is a small portable hard drive with a cable and all.

0 Kudos
atc98092
Community Streaming Expert

Re: “Allow Access to External Media”

Yes, I'm using a USB stick which gets its power from the Roku.  If your portable drive is being powered off when the TV is not in use, then I could see the message appearing when you power it back up. The solution is to not power the drive from a USB port on the TV, since it will power off when the TV is turned off. If your drive is powered at all times, I have no explanation, as mine simply doesn't behave that way.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
SekhmetScion
Reel Rookie

Re: “Allow Access to External Media”

I've been thoroughly aggravated by this new pop up alert as well. It triggers from my USB flashdrives, but only after I plug it in after removing. My immediate, first impulse response is "do not allow" because why would I want random apps/streaming channels reading it? What are doing with said information? The only thing I want to access the media device is Roku's Media Player. I have a TCL tv with Roku as the operating software, basically a Roku tv. Wish it gave us the option to limit what reads the flashdrives.

0 Kudos
wayn0r
Binge Watcher

Re: “Allow Access to External Media”

No, that’s a whole different complaint.

Of course the device needs permission to read your drive in order to play the media.

0 Kudos
SekhmetScion
Reel Rookie

Re: “Allow Access to External Media”

If they specified it was only for the built-in media player, that'd be fine. If memory serves, a plural was used instead of a singular (apps, channels, etc).

0 Kudos