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ClericKnightCod
Reel Rookie

Airplay not loading at all for my Roku

When I click “Apple Airplay and HomeKit” in my settings menu (7130X w/ OS 10.0.0 build 4209-30) the tv turns black with the word “Airplay” but only for a second before going back to the settings menu.

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6 REPLIES 6
StreamerUser
Roku Guru

Re: Airplay not loading at all for my Roku

1) Restart your Roku TV:  Settings/System/Power/System restart/Restart - try again

2) Pull AC power for 3-5 minutes - try again

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ClericKnightCod
Reel Rookie

Re: Airplay not loading at all for my Roku

I tried a system restart, no change.

 

I unplugged the tv for well over 5 minutes, no change.

 

I even tried a system restart after unplugging it and still no change. “Airplay” is on screen for 1-2 seconds before returning to the settings screen.

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StreamerUser
Roku Guru

Re: Airplay not loading at all for my Roku

You'll need to contact Roku CS:

chat/email:  https://support.roku.com/contactus  (choose setup/Roku TV/other/need more help?)

or message @RokuDanny-R  with the following details (Settings/System/About):

Account email, Country, Model #, Firmware version, Serial #, Device ID and a brief explanation of the problem and they will be able to further assist you

 

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Mlacey
Newbie

Re: Airplay not loading at all for my Roku

I have same issue, was this resolved?

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Mlacey
Newbie

Re: Airplay not loading at all for my Roku

Running 10.5.0 build 4210 AT

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RokuDanny-R
Retired Moderator

Re: Airplay not loading at all for my Roku

@Mlacey

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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