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Morglsc
Newbie

Airplay connecting but not playing

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I recently bought the Roku onn 50 inch tv only 4 months ago. I’ve been having problems connecting to my airplay since getting it. All the devices have been updated and connected to the same network. Whenever we try and airplay the tv will go to the airplay screen and say device connected, but the video won’t play. How do I fix this? I’ve tried unplugging it and restarting it. #airplay 

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RokuJohnB
Community Moderator
Community Moderator

Re: Airplay connecting but not playing

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Hi @Morglsc,

Thank you for your first post here in the Roku Community!

We acknowledge this issue you've been experiencing with AirPlay on your Roku TV. We're glad to assist.

The simplest approach to getting AirPlay working again is to unplug your Roku TV from the power source for approximately 60 seconds and try rebooting your phone as well. After doing so, re-launch AirPlay once more and see if there will be a difference. Also, try rebooting your router, as this may be a factor in why content does not reflect on your device.

If the problem still persists, keep us posted.

Best regards,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: Airplay connecting but not playing

Jump to solution

Hi @Morglsc,

Thank you for your first post here in the Roku Community!

We acknowledge this issue you've been experiencing with AirPlay on your Roku TV. We're glad to assist.

The simplest approach to getting AirPlay working again is to unplug your Roku TV from the power source for approximately 60 seconds and try rebooting your phone as well. After doing so, re-launch AirPlay once more and see if there will be a difference. Also, try rebooting your router, as this may be a factor in why content does not reflect on your device.

If the problem still persists, keep us posted.

Best regards,
John

John
Roku Community Moderator
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