After update, Roku 3930X shows nothing - black screen only
I have a 3930X that I've been using for quite some time ... was working fine.
A week ago, I was on the road at a hotel, had it setup and used it to watch shows... everything was fine. I noticed it prompting me to take an update... which I did... and since then it doesn't display ANYTHING. It's just black, always. (no logo, no UX, no nothing).
I've since tried this on 3 different TVs, and I'm certain USB is powered. I've also tried depressing the rest button with a pin... nothing works.
Seems like the update horked the device... is there a way to roll back or recover?
Re: After update, Roku 3930X shows nothing - black screen only
Thank you for the help, Mary!
I don't see any light at all on the face of the device -- I've tried 3 different USB cables and 4 different USB power sources (including 2 that are direct-wall-mounts and 1 that I use to charge my beefy laptop). Unfortunately, I don't still have the USB adapter that came with the device. 😞
I read the article and tried all the steps there as well.
Just to be sure... the white light should appear as soon as power is connected while the device is booting? I see no light even after waiting a few minutes.
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