Hi @Phase,
We appreciate your first post to the Roku Community!
Thanks for letting us know about the trouble you've experienced streaming on your Roku TV. We want to take action, but we need more details to see if there are any options we can investigate further.
Refer to these questions to better identify the issue you're experiencing:
- What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV—specify TV)
- What is your device's OS version?
- Does the issue occur only on a specific channel or all the channels installed on your Roku device?
- Are you encountering any error codes or messages?
- What troubleshooting steps have you taken so far to resolve the issue?
- Have you tried restarting your Roku device to see if it helps? We recommend doing this from the Settings menu, navigating to Settings > System > Power System restart (if you do not see a Power submenu, skip to the next step).
Please keep us posted on what you find out, and we'll continue assisting you from there.
All the best,
Chel
Jecheal R.
Roku Community Moderator
