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Level 7

$4.99 for Roku Channel…I thought it was free tv?

Why am I being billed $4.99 on my credit card for Roku Channel when it’s suppose to be free tv?

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Community Moderator
Community Moderator

Re: $4.99 for Roku Channel…I thought it was free tv?

Hello @PamelaB

Thanks for reaching out here in the Community!

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


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Community Streaming Expert

Re: $4.99 for Roku Channel…I thought it was free tv?

Note that The Roku Channel itself is free.   But some services to which you can subscribe and then view THROUGH The Roku Channel have subscription fees.

While in The Roku Channel, subscription channels can be identified via the Subscription item in the menu down the left side of the screen.  Many of them offer free previews of various durations that convert to paid subscriptions if you don't cancel them before the free preview period ends.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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