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pivotal
Newbie

streambar has dull audio on offscreen audio

New streambar. 

When watching TV with the (just) streambar the 'centre' sound is fine, but if someone speaks to the side, the audio goes quiet & dull, then the level comes up - until the direction changes again.

watching a performance with 4 judges off camera & a performer - it's a nightmare & I had to revert to the TV speakers 

Never seen this issue with my Sony AV 5.1 amp

I've tried as many configurations as I can, without improvement - it's making the TV speakers the clear winner

- is their a fix? 

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RokuDanny-R
Retired Moderator

Re: streambar has dull audio on offscreen audio

@pivotal

Thanks for the post. I'm sorry to hear about the experience—that's not what we aim for.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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