Hi @btherain,
Greetings from the Roku Community!
We appreciate the troubleshooting steps that you have taken so far.
If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.
Please let us know if there's anything else we can do to assist you.
Kind regards,
The Roku Community Team
John
Roku Community Moderator
