Discussions

[RokuJohnB]

Hi @SmokingJoe,

Thank you for keeping us updated!
We will be delighted to investigate further the issue that you're experiencing with the Roku TV. Could you send us a photo or video of your running issue?

We look forward to hearing from you soon.

Thanks,

John

[SmokingJoe]

A photo or video of your running issue? I just explained it. 

[RokuJohnB]

Hi @SmokingJoe,

Thank you for keeping us posted!

Please try these troubleshooting steps below and see if the issue still persists:

• Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
• Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
• Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

Hope this helps.

All the best,

John

[SmokingJoe]

You must be a computer generated bot because I said I was not having issues. What ever issues I did have a week or so ago has not happened again.