Discussions

[Bobuhchuck]

I am having a similar flickering issue with a 55" Hisense still under warranty. Hisense states it is a known problem with roku and I need to rollback to version 11.5 from version 12. I think this is likely a bunch of nonsense. I will keep pushing Hisense for an answer, but if anyone else has had a similar issue solved by a roku rollback. let me know.

[Breeannab22]

I just got a 65’ Roku rollback. And I have only tried Netflix so far and it flickers from image to image and to a grey screen. But has sound 

[RokuArjiemar]

Hi! @Breeannab22,

A warm welcome from the Roku Community!

Thanks for contacting us about your flickering issue with Hisense Roku TV. We're pleased to assist.

•  Is this the first time you have experienced this issue?
• Is the issue happening on all contents/channels, or is this isolated to 1 content/channel?
• Did removing the channel, restarting the player, and then adding the channel again resolve the issue?

Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar