Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
lman68
Level 7

every button on my remote is shutting off my ONN. x Roku TV

Jump to solution

the second i turn on my tv it automatically shuts off and if it does stay on the second i press any button on the remote it powers off is there anything i could do to solve this problem? i can use the roku app for now but it is not convenient having to search for the roku app in search bar when i could just use the standard remote

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: every button on my remote is shutting off my ONN. x Roku TV

Jump to solution

@lman68

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Onn here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: every button on my remote is shutting off my ONN. x Roku TV

Jump to solution

@lman68

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Onn here: http://onntvsupport.com/#product_support-2 or at 1-844-334-2355.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos