Discussions

[JHPArizona]

any idea to to remove dark spots at bottom of screen? They are rounded humps and llok like dust. tried cleaning front of screen to no avail. Don't want to take apart if there is another alternative or no way to remove whatever is the cause.

[JHPArizona]

I will look into that. However with the low cost of 32" screen TV's not sure about ROI of proffessional service. Was an electronic tech for more than 20yrs before joining software company. Feel comfortable getting at screen and was wondering if anyone had seen this problem and resolved it. External cleaning was first thing I tried.

[RokuJechealR · Accepted solution]

Hi @JHPArizona,

Welcome to the Roku Community!

Thanks for letting us know about the issue you've been experiencing with your TV.

The issue you are experiencing may be related to hardware. We recommend contacting your TV manufacturer directly to report this issue and request additional support.

Each Roku TV manufacturer provides direct support and warranty services for their Roku OS products.

For a list of Roku TV manufacturer's contact information, visit our Community post here:
Contacting Support for Your Roku TV

We appreciate your understanding.

All the best,
Chel

[JHPArizona]

Thank you for the reply Chel. However in my previous reply I stated I was an electronic tech for 20 yrs repairing medical equipment experience. I was looking if anyone here had tried to remove the debris and how successful they were. If I choose to go ahead and take my tv apart and clean, I will post an update on my success or failure.

Thanks, Jim

[Strega2]

How big are those spots?  I don’t think I’ve ever noticed dust inside of any TV or monitor.  I have seen screens with uneven backlighting.  (Though typically not noticeable except when displaying a solid color image.)

I think you’d have better luck at a general AV forum.  There isn’t a lot of DIY here and many Rokus don’t even have screens.