CelliL
Level 7

Wireless subwoofer popping

My wireless subwoofer has random pops. I’ve factory reset it and it is only a few feet from the stream bar. No settings have fixed it. Any resolution for this?

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CelliL
Level 7

Re: Wireless subwoofer popping

Bump,

 

Does no one else have this issue?  I can’t seem to find any kind of resolution. 

need to and more characters so here they are

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bucky23
Level 7

Re: Wireless subwoofer popping

im going to have to return the woofer because of this exact issue, brand new, constant popping 

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RokuMary-F
Roku Employee
Roku Employee

Re: Wireless subwoofer popping

Hi @bucky23,

Thanks for posting in the Roku Community!

We'd like to take a closer look to see if there's anything else we can suggest to help. Can you please provide us with more specific information about the issue you are experiencing? What troubleshooting steps have you taken so far to resolve the issue? In addition, can you please provide the Roku device serial number found under Settings > System > About?

With more detailed information, we will be able to assist you further.


Best regards,
Mary

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