Discussions

[TessieC68]

So, on the bottom of our Roku TV it has the max launch or cancel.  I hit cancel, and it will go back to the home page n right back to the max launch on bottom of TV.  Why is it doing that and what can I do?  I've turned TV off n on and it still does it

[renojim]

Do you have an HBO button on your remote?  Is it stuck?  Does it stop happening if you take the batteries out of the remote (assuming it's not a rechargeable remote)?

[TessieC68]

No hbo button and I've turned TV off and unplugged  turned back on.  Same thing.  Replaced batteries in remote. Same

[renojim]

The next thing to try (if you can) is to use the Roku app on a phone or tablet.  Take the batteries out of the remote and leave them out.  Use the app as a remote and see if it still happens.  If it doesn't, then the remote is faulty.

Roku Mobile App - Free for iOS® or Android™ | Roku