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Ashoc07
Newbie

Location not an option when setting up tv

Hi there,

I’m trying to set up a new Roku Tv but under ‘Choose your location’ my country is not an option - I only have the choices of France, Italy, Germany, Spain and Uk. I’m using my Irish account which has other roku devices linked to it already and none of the others have this issue. 
I’ve seen online that the region is linked to your account not your device, but when I get the link to set up the tv to my email these are the only options that come up, and I have to set location before inputting my email anyway on the tv setup screen. I have tried factory resetting and creating a new account but neither has helped. I’m using the tv in Ireland connected to wifi. 
Any help would be much appreciated, thanks. 

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