Hi @Jada04,
Welcome to the Roku Community!
We understand that you are posting about unrecognized charges that you are experiencing. To be better assisted with your billing inquiries, you can contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best Regards,
Eunice
Eunice L.
Roku Community Moderator
