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Lauren00
Level 7

VUDU will not stop popping up

Please help!!! My roku tv keeps opening the vudu app.

j have hbu stalled the app, I have changed my batteries, I have unplugged and plugged in my tv, I have tried basically everything I have seen, how can this be fixed

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10 REPLIES 10
Z06
Level 10

Re: VUDU will not stop popping up

Does your remote have the Vudu button on it? Have you tried removing the Vudu channel? Who is the manufacturer of your Roku TV and what model is it?

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Lauren00
Level 7

Re: VUDU will not stop popping up

It does and the remote is clean. The manufacturer is Hisense, the channel is removed it keeps taking me to the page where I can download it or add the app. I am it is an LED LCD TV

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Lauren00
Level 7

Re: VUDU will not stop popping up

Sorry for my typos, I uninstalled the app

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Lauren00
Level 7

Re: VUDU will not stop popping up

It does and the remote is clean. The manufacturer is Hisense, the channel is removed it keeps taking me to the page where I can download it or add the app. I am it is an LED LCD TV @Z06 

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renojim
Community Streaming Expert

Re: VUDU will not stop popping up

If your remote has a Vudu button and your Roku keeps going to Vudu obviously the button is stuck.  Does it happen if you remove the batteries from your remote?  You can always use the Roku app on your phone/tablet as a remote, take the remote apart to try to fix it, get a new remote, or rip the button out.

If your Hisense TV is still under warranty you should contact them for a replacement remote.

Where can I get support for my Roku TV™? | Official Roku Support

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Lauren00
Level 7

Re: VUDU will not stop popping up

It actually isn’t. I have two remotes, one I ordered from Amazon and the one that it came with. It doesn’t matter what one I use VuDu keeps opening, my tv will turn on and open VuDu even when I’m not near the remote. I’ve removed and changed batteries, the button is not stuck. I have cleaned around it as well to ensure that isn’t the problem

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Z06
Level 10

Re: VUDU will not stop popping up

@Lauren00  Do you have other Roku TVs or Roku devices in your home? I find it kind of odd that both remotes do the same thing. Remove the batteries from both remotes. Then use just The official Roku remote control app for your phone. See what happens. The remote you got from Amazon what kind of remote is it? Basically take the remotes out of the picture. Does the problem still occur? If the problem does not occur then add one remote. Start with the Remote that came with your Roku TV. If nothing happens then add the second remote you got from Amazon. 

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Toddwrtr
Level 12

Re: VUDU will not stop popping up

Have you tried turning on the TV using the TV's power button with the batteries removed from both remotes?

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VikkiBrook
Level 7

Re: VUDU will not stop popping up

Same thing is happening to me right now..

I *know* what you're talking about  Vudu just literally took over my tv just like it did yours. . .

All the troubleshooting in the world isn't doing anything to a device that you're not in control of; the only prompt working on mine is Power, and it follows that command at random.

Did you ever resolve this?? + HOW??😁

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