Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kandirose86
Binge Watcher

Update issues while watching tv

Jump to solution

Why does roku have update in the middle of a movie or tv show? Is there anyway to stop automatic software downloads or program them for a time when im not watching tv?

0 Kudos
1 Solution

Accepted Solutions
RokuEuniceL
Retired Moderator

Re: Update issues while watching tv

Jump to solution

Hi @Kandirose86,

Greetings from the Roku Community!

Thank you for taking the time to post and ask questions regarding how your Roku device is doing with software updates. Typically, all Roku streaming players and TV models are made to make sure the software is always up to date. When it is first turned on, when it is first set up, and then sporadically every 24 to 36 hours, your Roku device will check to see if there is new software available for download. Your usage of the Roku device remains uninterrupted during the automatic download and installation processes. In addition to your TV or streaming device, any Roku accessories, including wireless speakers or a subwoofer, will update immediately.

How often did it happen to you and how long does your software update?

To ensure uninterrupted viewing, we advise checking for updates manually before streaming.

Best regards,                                                                                                                                  Eunice

Eunice L.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuEuniceL
Retired Moderator

Re: Update issues while watching tv

Jump to solution

Hi @Kandirose86,

Greetings from the Roku Community!

Thank you for taking the time to post and ask questions regarding how your Roku device is doing with software updates. Typically, all Roku streaming players and TV models are made to make sure the software is always up to date. When it is first turned on, when it is first set up, and then sporadically every 24 to 36 hours, your Roku device will check to see if there is new software available for download. Your usage of the Roku device remains uninterrupted during the automatic download and installation processes. In addition to your TV or streaming device, any Roku accessories, including wireless speakers or a subwoofer, will update immediately.

How often did it happen to you and how long does your software update?

To ensure uninterrupted viewing, we advise checking for updates manually before streaming.

Best regards,                                                                                                                                  Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.