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Re: USB requires more power message

Bonjour. 

J'ai une tv tcl Roku intégré.  J'ai aucun appareil connecté à cette télé. 

Message qui ne s'arrête pas à être affiché chaque 3 secondes. 

Message : cette appareil nécessite une alimentation plus puissante...

Merci.

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RokuJohnB
Community Moderator
Community Moderator

Re: USB requires more power message

Hi @Fahmiayadi0709,

Thanks for the post.
Please be aware that the Roku Community only supports the English language, and we had to use Google Translate to understand your inquiry.

We understand you're having a problem with your Roku TV. We're happy to help you. Please try to connect your Roku TV directly to the wall outlet and let's try to see if that fixes the issue.

If the problem still persists, please let us know.

All the best,

John

John
Roku Community Moderator
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mikewv100
Newbie

Re: USB requires more power message

I had the same problem when I was bought my series 5 tcl roku tv. It popped up, I was not using the usb port. I replaced the main board. The problem was fixed. Now I plugged in a powered my book drive.it worked for a month. Now the warning is back and I can't get it to go away.       This tells me that this is not a hardware issue.   Any suggestions other than using it as a boat anchor?

 

I also have a series 4. It works perfectly on this 

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RokuJohnB
Community Moderator
Community Moderator

Re: USB requires more power message

Hi @mikewv100,

Welcome to the Roku Community!

This might be a hardware-related problem. Have you attempted calling TV support to get more information yet? I'd advise beginning there to see what choices or recommendations they can make. Direct support is offered by each Roku TV maker for their models that run the Roku OS.

You can also check out this support article here on where to get support for your Roku TV.

If you need anything else, please let us know.
Best regards,

John

John
Roku Community Moderator
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