Discussions

[neyah]

I’ve been having this same problem for MONTHS. I just now fixed it a couple minutes ago. Look inside the USB port and only 1 of those rods should be bent down. If all or more than one of them is bent down get something skinny and pointy to pull it back up and the message should go away immediately. 

[Mkvangen]

It’s a power supply issue, has nothing to do with the usb 

this usb device requires more power use power adapter of available. I have it on a 20amp circuit there should be no reason for this error

[AvsGunnar]

Sorry. disregard.  Posted a response into the wrong thread.

[1rustking]

Which one should be bent? The three top ones on mine or bent down and the bottom one is bent up.

[renojim]

@1rustking, I'm not quite sure what you're saying, but I'd say none of them should be bent.  Any chance you can get a picture?

[AFP_Linux]

I had this same problem for weeks and no "solution" helped.

I bought a 5-in-1 USB Hub with a power adapter. I installed it, but the error continued, so I restored the TV to its factory settings, deleted all accounts, and didn't connect it to Wi-Fi. This way, I was able to solve the problem, but I only use the Roku TV as a monitor for my laptop.

I hope this helps at least until Roku finds a solution in their future updates.