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Kc16
Newbie

Tv won’t turn on. Light flashes

What is the support number for Roku?  My tv suddenly won’t turn on. The power light holds on for 3 secs, turns off and then comes back on for another 2 secs. Then repeats.  What does this mean?

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4 REPLIES 4
HDMIGuy
Roku Guru

Re: Tv won’t turn on. Light flashes

@Kc16 Since Roku makes only the operating system and does not manufacture TVs you will have more success contacting the manufacturer of your TV directly. 

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MacMan1
Reel Rookie

Re: Tv won’t turn on. Light flashes

Had the same problem right after my warranty ran out, Found no answers after weeks of searching. Ended up buying a new tv.

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DorisWhite
Reel Rookie

Re: Tv won’t turn on. Light flashes

TV turn on but picture won’t show

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RokuTakashi
Community Moderator
Community Moderator

Re: Tv won’t turn on. Light flashes

Hi @DorisWhite,

Thanks for your first post here in the Roku Community!

We'd like to know more about the issue you've experienced so that we can see how we can help. Are you using a Roku TV or a Roku streaming device? If you're using a Roku TV, what brand is it? In addition, when did you first notice this issue first start to occur?

With more detailed, we'll be able to assist further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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