Discussions

[TP6]

I was watching tv and then turned of the tv to go do something else when I came back and turned the tv on the main screen itself was normal till I went on a movie or show then the colors were red and blue is something wrong inside the tv? We looked through settings and everything

[JP957]

Hi there,

Try a power cycle (turn off, unplug, wait 30 seconds, replug, turn on).

Has the TV suffered any recent impacts? Unfortunately even small impacts can cause color issues on newer flat screens.

After power cycling, try a factory reset (I know it's not convenient) and see if that works.

If you could give the brand and model that helps too! 🙂

Thanks!

[Joshegg65]

I have had the same problem and have factory reset the tv but it continues to happen. What do I do?

[JWS9518]

@Joshegg65  What is the brand and model of TV?  How old is it?  Have you unplugged power for 1 minute or two?    What specifically is it doing?