Discussions

[Willowsmom]

Roku tv keeps going back to home screen randomly and every time I try to go to a different channel (tubi, Freevee..etc) it has to reload all over again..help!

[RokuJohnB]

Hey @Willowsmom,

Thank you for posting here in the Roku Community!

It seems that you are having a problem with the Roku TV. We'd like to investigate further and gather more information.

• Did we recently make any changes to your network or network provider?
• Do you have cellular data so we can try connecting your device to your hotspot?

We look forward to hearing from you soon and gathering your details.

Regards,
The Roku Community Team

[MaMa9]

i am having this same problem with mine.  no new network or changes 

[RokuTakashi]

Hi, @MaMa9 

Welcome!

I understand that you're having some trouble with your Roku TV shutting down, and I’d like to gather more information so we can sort this out.

Share us with the details below...

• What specific brand is your Roku TV?
• When did this issue start?
• Have you tried any troubleshooting steps?

Keep us posted with more details.

Thanks,
Roku Community Team.