Also be aware that if you factory reset and you are using WiFi to connect the TV, you can NOT complete setup without a working remote. A Roku TV can use an IR remote, but not one that works for Roku players. They use two different IR code sets.
If you can connect your TV to your network with an Ethernet cable, you could use the Roku app on a phone or tablet to complete the setup, since the app can talk to the TV over your network. But you can't connect your TV to WiFi without a working remote.
What brand of Roku TV do you have? Sometimes you can use a different brand of remote. For example, I could control my Sharp Roku TV with a Vizio TV remote.
Dan
Roku Community Streaming Expert
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