Savana
Newbie
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-23-2024
07:14 AM
Tv keeps going to Home Screen
I’ve been reading what to do I already reset everything still does it is my tv still good it’s a 50 in tcl Roku
1 REPLY 1
RokuJechealR
Retired Moderator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-25-2024
11:05 AM
Re: Tv keeps going to Home Screen
Hi @Savana,
Welcome to the Roku Community!
We understand you are having trouble with your TCL Roku TV, which keeps returning to the home screen.
We are interested in learning more about your problem, so we'll ask you a couple of questions to get more details.
- When did the issue start?
- Does the issue occur on a specific channel while streaming or on all the channels installed on your Roku device?
- Are you encountering any error codes or messages?
- Are there any changes in the setup or settings of your Roku TV or your network provider that might cause the problem?
- What specific troubleshooting steps have you taken to resolve the issue?
With more detailed information, we'll be able to assist you further.
All the best,
Chel
Jecheal R.
Roku Community Moderator
Roku Community Moderator