Discussions

[Diatay1023]

Mine will come on in a tiny window, as soon as you press OK, it turns off. Does Not matter which USB. So frustrating 

[RokuNimfa-C]

Hi @Diatay1023, 

Thanks for reaching out to the Roku Community. 

To assist you further, we'd like to know more about the issue you run into. Can you please specify the issue you are experiencing? Have you tried accessing the correct inputs on your Roku TV? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to look closely at this. 


Regards, 
Nimfa

[RebeccaK1]

I’m having the same problem. If I select the HDMI box I can see the starting screen of my switch. As soon as I press ok to access the game, it turns back to the standard icon for the HDMI port. This happens on all HDMI inputs. I have tried unplugging everything and re plugging everything back in. Still same problem

[RokuKarla]

Hello @RebeccaK1

Thanks for reaching out here in the Community!

Can you please provide more information about the issue you are experiencing? Have you tried accessing the correct inputs on your Roku TV? What are you seeing on screen? What the steps to reproduce the issue?

With more detailed information, we will be able to assist you further.

Regards,
Karla

[RebeccaK1]

It’s exactly as I said above:

I’m having the same problem. If I select the HDMI box I can see the starting screen of my switch. As soon as I press ok to access the game, it turns back to the standard icon for the HDMI port and nothing happens.  This happens on all HDMI inputs. I have tried unplugging everything and re plugging everything back in. Still same problem

[RokuKarla]

Hi @RebeccaK1

Thanks for the post

To help troubleshoot the Nintendo Switch, no video issue, follow this link: https://en-americas-support.nintendo.com/app/answers/detail/a_id/22264. If the issue still persists, we recommend contacting their support team directly for more information and better insight into how their device works on Roku. They'll be the best ones to help you out with that matter.

Regards,
Karla