Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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ashtana2
Newbie

TV remote app won't work please help

I've been using the TV remote app for my roku TV and suddenly it stopped doing anything when I press the buttons. The TV and my phone are connected to the same wifi, the TV is connected to wifi... I open the app, the TV shows up and I successfully connect to it but when I press the buttons nothing happens as if I didn't press anything at all. What could be wrong?

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renojim
Community Streaming Expert

Re: TV remote app won't work please help

If you have a physical remote for the TV try a "System restart" under Settings->System->Power.  If you don't, just unplug the power for a few seconds.

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