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JamesFess
Newbie

TCL Roku TV lines on screen

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Any update? This issue just started on my tv now too... Thank you.

 
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RokuTakashi
Community Moderator
Community Moderator

Re: TCL Roku TV lines on screen

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Hi, @JamesFess 

Thanks for posting, and welcome to the Roku Community.

We understand that you're having an issue with the lines on the screen with your TCL Roku TV.

For this matter, we recommend reaching out to your Roku TV manufacturer's support directly and bringing this to our attention since it appears that this issue is a hardware malfunction, specifically on the screen display. They'll be able to assist you further as Roku TV manufacturers provide direct support with their TV models, and they only use the Roku operating system as their OS on their manufactured TV models.

For more information, you can find the details to contact them at Contacting Support for Your Roku TV

We hope that this will be sorted out soon.

Best wishes,
Kash

Takashi O.
Roku Community Moderator

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RokuTakashi
Community Moderator
Community Moderator

Re: TCL Roku TV lines on screen

Jump to solution

Hi, @JamesFess 

Thanks for posting, and welcome to the Roku Community.

We understand that you're having an issue with the lines on the screen with your TCL Roku TV.

For this matter, we recommend reaching out to your Roku TV manufacturer's support directly and bringing this to our attention since it appears that this issue is a hardware malfunction, specifically on the screen display. They'll be able to assist you further as Roku TV manufacturers provide direct support with their TV models, and they only use the Roku operating system as their OS on their manufactured TV models.

For more information, you can find the details to contact them at Contacting Support for Your Roku TV

We hope that this will be sorted out soon.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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